Terms of service.
Effective Date: [June 1, 2025]
Website: https://www.hausofsuave.com
1. Acceptance of Terms
By accessing or using our website, purchasing products, booking services, or interacting with content created by Suave Mentality Productions, LLC (“we,” “our,” or “us”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you may not use the site.
2. Use of the Site
You agree to use the site for lawful purposes only. You must not misuse this site by knowingly introducing viruses, or by attempting to gain unauthorized access to our servers, systems, or data.
3. Intellectual Property
All content on this site—including text, images, videos, poetry, graphics, logos, and designs—is the property of Suave Mentality Productions, LLC and is protected by copyright and intellectual property laws. You may not copy, distribute, or reproduce any material without express written permission.
4. Purchases & Payments
All purchases made on our website are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order. All prices are in USD unless otherwise stated.
5. Booking Services
If you book creative services (photography, videography, consultation, etc.), you agree to our service terms, including timelines, payment schedules, and cancellation policies provided during the booking process.
6. Returns & Refunds
Merchandise returns are accepted within 14 days of purchase if items are unworn and in original condition. Digital products and custom creative services are non-refundable. Each item comes with packing slip with a return shipping label. Please be advised that we are partnered with a dropshipping company who packages and ships the items to you. If an item is returned, please allow up to 30 days to receive a refund for your returned item. For specific return instructions, please contact us at [suavementalitytm@gmail.com].
7. User-Generated Content
If you submit content (reviews, photos, testimonials), you grant us a royalty-free, worldwide, perpetual license to use, display, and promote that content on any and all platforms associated with the Suave Mentality Productions or Haus of Suave brand.
8. Limitation of Liability
Suave Mentality Productions, LLC is not liable for any damages resulting from use or misuse of this site or products purchased herein. We are partnered with a dropshipping company who handles all merchandise. Any damages to products should be reported to the Suave Mentality Productions, LLC team immediately and we will make sure the issue is resolves as soon as possible. Please see our contact information below.
9. Modifications
We reserve the right to change these terms at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
Questions about the Terms? Contact us at [suavementality@hausofsuave.com].